tk1971 con's Privacy Policy

Your personal information matters to us. This policy explains how we collect, store and protect data, and what rights you have.

SSL Encrypted Personal Data Protected Bengali and English Support Local Mobile Wallets Supported
Last Updated: January 2025

This privacy policy applies to users of the tk1971 con platform. When you use our website, create an account or use our services, you agree to the terms described in this policy. We handle your personal information with the utmost care, and this policy is the written record of that commitment.

Alongside tk1971 con's Terms and Conditions, this privacy policy forms an important foundation of your relationship with our platform. Together, both documents fully define the terms under which you use our services.

1

What information we collect

tk1971 con collects certain personal information to verify your identity, manage your account and maintain service quality. The types of information collected are detailed below.

1.1 Registration and Identity Information

  • Full name, date of birth and nationality
  • Mobile number and email address
  • Username and password (stored in encrypted form)
  • Copy of national ID card or passport (at the time of identity verification)

1.2 Financial Information

  • Records of deposit and withdrawal transactions
  • Payment method details — bKash, Nagad, Rocket, Upay or bank account number (partial)
  • Transaction date, amount and status

1.3 Technical and Usage Information

  • IP address, device type and operating system
  • Browser type and language settings
  • Site access times and session information
  • Which pages were visited and how long was spent on them
tk1971 con never stores your full payment card number or bank PIN. Payment processing always takes place through secure encrypted channels.
2

Purpose of data use

Collected information is used only for specific, legitimate purposes. tk1971 con never uses your information without authorisation or for any other purpose.

2.1 Account and Service Management

  • Account registration, login and identity verification
  • Deposit, withdrawal and bonus processing
  • Gaming history and balance management
  • VIP status and cashback calculation

2.2 Customer Support and Communication

  • Providing support via live chat and email
  • Sending important account-related notifications
  • Payment confirmations and security alerts

2.3 Security and Preventive Measures

  • Preventing fraud, money laundering and unauthorised transactions
  • Detecting multiple accounts or suspicious activity
  • Ensuring the technical security of the platform

2.4 Service Improvement

  • Analysing platform usage and planning improvements
  • Reviewing user behaviour to develop new services or features
3

Data storage and protection

tk1971 con uses industry-leading technology to keep your information secure. Our security measures include:

  • SSL (Secure Socket Layer) encryption — all data transfers are conducted through encrypted channels
  • Database encryption — stored data is kept in encrypted form
  • Two-factor authentication (OTP) — for sensitive transactions
  • Regular security testing and system audits
  • Restricted staff access — only authorised personnel can access specific data
  • 24-hour system monitoring and detection of unusual activity

However, transmitting information over the internet carries some inherent risks. We take every precaution, but it must be acknowledged that no method is 100% impenetrable. Keeping your account password confidential and avoiding logging in from unfamiliar devices is also your responsibility.

4

Sharing data with third parties

tk1971 con does not sell, rent or provide your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

4.1 Service Provider Partners

Third-party services are used for payment processing (bKash, Nagad, Rocket, Upay and banks), gaming software providers and technical infrastructure management. These partners receive only the information necessary for their designated tasks and are obligated to comply with our privacy policy.

4.2 Legal Obligations

tk1971 con will comply if it becomes necessary to disclose information under applicable laws of Bangladesh, court orders or legal demands from competent authorities.

4.3 Business Transfers

In the event of a business merger or acquisition, user data may be transferred to the relevant parties. Users will be notified in advance in such cases.

tk1971 con never sells your information to marketing agencies or third-party advertisers.
5

Cookie Policy and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

5.1 Essential Cookies

These cookies are necessary for the basic operation of the site — such as maintaining login sessions, security verification and payment processing. They cannot be disabled.

5.2 Performance Cookies

These cookies are used to analyse site usage patterns and improve service quality. The data collected is aggregated and does not identify you personally.

5.3 Cookie Controls

You can disable or delete cookies from your browser settings. However, this may affect some site functionality.

6

Protection of minors

tk1971 con strictly follows a 21+ age policy. Our platform is not intended for anyone under 21 years of age under any circumstances.

We do not knowingly collect information from minors. An age verification process is in place during registration, and additional identity documents may be requested in suspicious cases. If it comes to our attention that a minor's information has been collected unintentionally, that account will be closed and the data deleted.

For more details on responsible gaming, read our Responsible Gaming Guidelines, which discuss the risks of excessive play and sources of support.

7

Your rights regarding your data

You have the following rights regarding your personal information:

7.1 Right to Access

You may request to view the information we hold about you. This request can be made by contacting customer support.

7.2 Right to Rectification

If your information is incorrect, you may request a correction. This can be done through account settings or customer support.

7.3 Right to Erasure

In certain circumstances you may request that your data be deleted. However, this may not apply in full where legal obligations or ongoing disputes are involved.

7.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can opt out at any time. However, important account-related notifications cannot be turned off.

7.5 Data Portability

You have the right to request a copy of your own data in a structured, commonly used format.

To exercise your rights or for any questions, contact us via our 24/7 live chat or email. You will also find answers to many questions in our FAQ section.
8

Data retention period

tk1971 con does not retain user data longer than necessary. In general:

  • All account information is retained while the account is active
  • Financial transaction records are kept for a defined period after account closure in accordance with legal requirements
  • Identity verification documents are retained for a specified period in accordance with applicable regulations
  • Technical logs are generally retained for a short period and then deleted

Once the retention period has ended, data is securely deleted or anonymised.

9

Changes to this policy

tk1971 con may update this privacy policy from time to time. When changes are made:

  • The "Last Updated" date at the top of the page will change
  • For significant changes, you will be notified by email to your registered address or via a site notification
  • Continuing to use the platform after an update will be considered acceptance of the revised policy

We recommend reviewing this page regularly. If you have any questions about changes, please contact our customer support team.

10

Contact us about privacy

For any questions or concerns about this privacy policy, or to exercise your data rights, contact us through the channels below:

Live Chat
24/7 instant support — available from any page on the site
Email (general enquiries and data rights)
Language
Bengali and English — support is available in both languages
Response Time
Instant via live chat; within business days via email

Your security and trust at tk1971 con are our top priority. To learn more about our platform, visit our About Us page.